IT Specialist
Reports To
Director of Finance and Administration
Employment
Full-time
FLSA Status
Exempt
Workplace Introduction
IAMU represents more than 750 municipal electric, gas, water, and broadband utilities statewide, and maintains a marketing relationship with more than 185 associate member businesses. IAMU represents its members before the Iowa Legislatures, administers mutual aid programs, offers job training and safety programs, co-sponsors the Iowa Public Agency Investment Trust, and sponsors the Safety Group Insurance Program.
Position Purpose
The IT Specialist will provide day-to-day support for our technology environment.
Hybrid schedule after 90 days.
Job Functions
- Install desktop, laptop and tablets using standard procedures
- Troubleshoot desktop, laptop and tablet issues
- Install software and troubleshoot software issues
- Support devices including cell phones, desk phones, laptops, tablets, printers, scanners, audiovisual equipment
- Manage security system, alarms and keys
- Maintain inventory of all equipment and assist with ordering equipment
- Develop and document IT related processes
- Provide technical assistance with IAMU website
- Partner with IT service provider
- Work with vendors, software providers and manufacturers
- Assist with IT budget
Knowledge Requirements
- Associates degree in computer science, management information systems or other technology related fields is required.
- A minimum of 2 to 4 years of experience in help desk role or IT Specialist position
- Experience providing technical support to non-technical employees
- Ability to lift 40 pounds
Iowa Association of Municipal Utilities is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex (including pregnancy), gender identity, sexual orientation, age, disability, national origin, veteran status or any other legally covered protected category. All employment decisions are based on qualifications, merit, and business need.
Job Type
Full-time
Salary Range
$50,000 - $60,000 annually
Benefits
- 401(k) with employer contribution
- Health Insurance
- Dental Insurance
- Vision Insurance
- Company Provided Short and Long Term Disability
- Company Provided Life insurance with Voluntary Life Insurance Option
- Paid time off
- Flexible Spending Account
- Employee Assistance Program
Schedule
Monday to Friday
Work Location
Office (Hybrid schedule after 90 days)
If interested please submit your resume to Laura at [email protected]