IAMU will be closed Friday, December 24th and Friday, December 31st in observance of the Christmas and New Year's Day holidays.
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There will be no Informer newsletter next week.  The Informer will resume on Wednesday, January 5th.

It’s December – time to think about how to make 2022 the best year yet for your utility. To establish your utility as the employer-of-choice so you can attract and retain the best team members around and enjoy consistent high levels of morale and productivity, make employee communications a top priority.
 
Why make employee communications a priority?
 
Regular, meaningful communication can make employees feel more part of the organization, increase morale, and make employees feel proud to work at your utility. People crave personal communications and will read anything they feel “talks” directly to them.
 
A communications focus can strengthen the employee-employer relationship. When the relationship is strong, everyone wins – the employees, the employer, and the customers. When people feel like they are noticed, respected, and appreciated (all possible through communication), their overall health and attitude tends to be positive. They bring this energy to work, and it shows.
 
What employee communications should you focus on?
 
Provide employees with communication that sends the message that you value them as whole people with interests and concerns outside of work. Also, obviously, you’ll want to provide company news so employees feel like they’re “in the know” and connected to your utility.
​
How do you make employee communications a priority?
 
Start small, set a budget, establish a strategy, and grow from there. You may want to ease your way into communications by creating a new employee newsletter or revamping an existing one. A newsletter can serve as the foundation from which you can build communication for all other platforms (such as posters, emails, social media, videos).
 
Here are 2 keys points to remember:

• Distribute your communications on a regular schedule, so employees come to rely on getting this from you.
• Keep it real by addressing topics of interest to your employees and utility news.

​Human trafficking is happening in communities across Iowa. Increased efforts to stamp out these horrible crimes will now include a new statewide training initiative within the lodging industry. In 2020, the Iowa Legislature passed a law (Iowa Code 80.45A) that requires Iowa lodging providers who host public employees or publicly-funded events and conferences to train their staff on human trafficking. The new law states: 

Beginning January 1, 2022, affected lodging providers must have all employees successfully complete certified human trafficking prevention training in order to receive public funds as payment for services. 

The scope of this new law will likely impact every community in Iowa as public funds may not be expended with any lodging provider that has not received the training certification. Public funds include moneys from the state, a county, school corporation, special district, drainage district, unincorporated town or township, municipality, or municipal corporation or any agency, board, or commission of the state or a political subdivision.

The Iowa Department of Public Safety’s Office to Combat Human Trafficking is charged with facilitating the new law and will be responsible for certifying the curriculum used in the training and that the lodging provider has met the training requirement. 

The Iowa Office to Combat Human Trafficking is providing free online training that can be accessed 24/7 at its new website StopHTIowa.org. In addition to hosting the online training and an administrative portal, the site contains tips for spotting human trafficking activity The public-facing site contains an interactive map of state-certified lodging providers, as well as a list of organizations that are qualified to administer the training. To assist customers in determining a lodging provider’s compliance, all state-certified lodging organizations will be required to display their human trafficking training certification in the lobby or registration area. 

“Human trafficking directly affects Iowa given our proximity to major metropolitan areas like Kansas City and Chicago, and the intersection of two major interstate systems,” said Department of Public Safety Commissioner Stephan Bayens. “As a result, we know human trafficking is happening in Iowa and that it frequently occurs in a hotel/motel setting. The goal of this training is to provide lodging staff with the knowledge and tools to quickly identify and respond to human trafficking, so together we can prevent this from happening in our state. Even one victim is one too many.”

Human Trafficking In Iowa
It is estimated that there are approximately 1,500 lodging locations in Iowa. Human trafficking is a crime involving the exploitation of youth under the age of 18 for commercial sex; the exploitation of adults for commercial sex through the use of force, fraud, or coercion; and the exploitation of any individual for compelled labor. Human trafficking does not require the transportation of individuals across state lines or that someone is physically restrained. 

Like most crimes, human trafficking may be hidden from public view, and it can be challenging to determine the incidence and prevalence of the crime. The Iowa Office to Combat Human Trafficking has seen increased reporting of human trafficking activity occurring in Iowa, but it is difficult to say whether the increased reporting is the result of increased trafficking or more robust reporting.

Signs that a person is being trafficked can include: 
•    Working excessively long hours
•    Unexplained gifts
•    Physical injury
•    Substance abuse
•    Running away from home
•    Isolation from others
•    Being controlled or closely monitored by another. 

​If citizens see indicators of human trafficking or are being human-trafficked themselves, call 9-1-1 or call the Human Trafficking Hotline at 888.373.7888

​With today’s forecast for high winds in major portions of the state, you may want to take the opportunity to provide customers with a few important safety tips, particularly those related to down power lines. Here is what the National Weather Service includes on its website:

In the event of downed power lines:
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• Call for help. Report downed lines to your local utility emergency center and to the police. Do not try to free lines or to remove debris yourself.
  
  
• Avoid anything that may be touching downed lines, including vehicles or tree branches. Puddles and even wet or snow-covered ground can conduct electricity in some cases. Warn others to stay away.
  
  
• If you see someone who has been shocked who may be in direct or indirect contact with a power line, do not try to touch them. You may become a second victim. Get medical attention as quickly as possible by calling 911.
  ​
  
• If a line falls on your car, stay inside the vehicle. Take care not to touch any of the metal frame of your vehicle. Honk your horn, roll down the window and warn anyone who may approach of the danger. Ask someone to call the police. Do not exit the car until help arrives, unless the car catches fire. To exit, open the door, but do not step out. Jump, without touching any metal portion of the car’s exterior, to safe ground and get quickly away.

Mark your calendars for the 2022 IAMU Electric Superintendent and Foreman’s Meeting.  The workshop is scheduled for January 12 – 14, 2022, at Prairie Meadows - The Meadows Events Center in Altoona, Iowa.  This workshop is specifically designed to cover topics of interest to electric superintendents and foremen.

Also returning is the Product Show & Reception.  Come socialize with fellow utility personnel and meet with exhibitors to see their latest products, technology, and services.

Hotel Information
Prairie Meadows is the designated hotel for accommodations at this upcoming meeting.  Please mention the Group Code - “01122022IAMU” and Password – “863000102” when booking.

The room rate is $111+tax per night.  Book early! 

***Reservation block deadline is December 20, 2021***

Prairie Meadows
1 Prairie Meadows Dr
Altoona, IA  50009

To make reservations, please use this LINK

Registration & Cost
IAMU Members - $425
Non-Members - $480

Registration is open.  The registration deadline for the meeting is January 5, 2022.  For additional information in regards to the meeting, including full agenda and registration, please click HERE.

For questions about the workshop, please contact Jared Masker, IAMU Director of Electric Services at (800) 810-4268 or [email protected].

IAMU Safety Group Insurance Program Members,
 
Want to gain a deeper understanding of the property and liability insurance coverages your city and/or utility are receiving for your premium dollars? If so, this is the educational opportunity for you! Please join me Tuesday, 1/25/22 from 12PM - 1PM for a one hour webinar-City & Utility Insurance 101. During this webinar we will dive deeper into the property and liability coverages you receive as a member of the IAMU safety group insurance program. This educational opportunity is available to all IAMU safety group insurance program members. Please share this with others at your city and/or utility who would benefit from attending. RSVP with [email protected] by 1/14/22. A link to the virtual meeting will be sent out to all who RSVP. We hope to see you in January!

Try to eliminate unnecessary words in your writing and speaking. More isn’t always better, especially when you’re competing with other communications. Make it quick to make it stick.
 
Instead of: There is a safety issue that we must address.
Try: We must address a safety issue.
 
See how that works?

• A bigger/greater/higher/larger degree of = more
• A distance of x miles = 5xmiles
• A decreased number of = fewer
• A lot of = many, much
• A total of seven XXXs = seven XXXs
• Advance notice/reservation = notice/reservation
• All of = all
• As a result of = because of
• At a later date = later
• At this point in time = now
• Based on the fact that = because
• By definition = DELETE
• Come to the understanding = understand
• Compare and contrast = compare
• Continue into the future = continue
• Despite the fact that = although
• Due to the fact that = because
• Eliminate altogether = eliminate
• End result = result
• For the purpose of = to/ for
• Future plans = plans
• General consensus = consensus
• General public = public
• Give consideration to = consider
• Has the ability to = can
• Has/had/have been found to be = is/was/are
• In all likelihood/probability = likely/probably
• In close proximity = near
• In order to = to
• In the vicinity of = near
• In the event that = if
• In view of the fact that = because
• It is important/crucial that = should/must
• Last but not least = finally
• Made out of = made from/made of
• Made a decision/determination = decide
• On the basis of = because, based on
• Prior to = before
• Regardless of the fact that = although
• Take into account = consider
• The majority of = most/many
• Whether or not = whether/if
• Will have an effect on = will affect
• With regard to = about/regarding​

The Natural Gas Customer Service Line Installation Workshop will take place January 19 & 20 at the IAMU Training & Office Complex.
 
Why you should attend:

• This training workshop is intended to provide natural gas personnel with the critical knowledge and skills needed for the safe installation and operation of customer service lines.

 
What training will be offered?

• January 19th will be a classroom session where participants will gain knowledge and a better understanding of code requirements and procedures for the installation of service lines. We will also discuss and review how to calculate customer load demand to determine the need for an excess flow valve or curb valve, properly size excess flow valves and meter sets, as well as how to properly conduct pressure tests.

 

• January 20th will be an indoor simulation where participants will conduct live pressure tests on newly installed service lines, damaged or repaired portions of service lines, and learn how to properly document and record all pertinent information for regulatory compliance. Additional training will also be provided on tracer wire installation, pipeline tapping, types of joining, and how to prevent accidental ignition.

 
What to bring?

• IAMU will have limited personal protective equipment available. Workshop attendees will be required to bring their own PPE equipment such as: eye and ear protection, gloves, no open toed shoes, etc.

 
Registration is OPEN.  Registration deadline is Wednesday, January 12th.

For additional information, brochure and online registration, please click HERE.

If you have any questions, please contact Nick Vandegriff, IAMU Gas Services Compliance Specialist at [email protected], or (641) 919-8411.

Hand hygiene is an easy, affordable, and effective way to prevent the spread of germs and keep employees healthy. Promoting clean hands within your workforce—whether your employees work in a classroom, in a retail store, in an office, at home, or any other setting—can improve the health of your employees, customers, workplace, and even your community.
 
https://www.cdc.gov/handwashing/handwashing-corporate.html​

If you’re planning to wish your customers “happy holidays” – whether in a utility bill, on social media, or on poster you display in your office – and aren’t sure what to write, here are 50 ideas that Shutterfly.com has come up with.
 

• We wish you a very Happy Holiday season and a peaceful and prosperous New Year.
• Wishing you a Happy Holiday and a joyful New Year. Best wishes from your friends at [utility name].
• Happy Holidays and warm wishes for the New Year!
• Wishing you a wonderful holiday season.
• Happy Holidays from everyone at [utility name]. We hope your holidays will be filled with joy and laughter through the New Year.
• Season’s greetings from the entire crew at [utility name].
• Wishing you a joyous holiday season with peace & cheer in the New Year.
• Wishing you all the best in the New Year.
• Wishing you great success in the year to come.
• Cheers to the New Year! Wishing you a Happy Holiday season from the team at [utility name].
• Season’s greetings from the very merry team at [utility name].
• We wish you joy and peace in the upcoming year.
• Wishing you all the joys of the season and happiness throughout the coming year.
• We are so grateful to have customers like you in our lives. Happy New Year from [utility name].
• May you have a spectacular New Year!
• Wishing you a season of joy and looking forward to continued success this year.
• Wishing you a bright New Year from your friends at [utility name].
• Wishing you a Happy New Year! We hope it’s your best year ever.
• May this good cheer last throughout the year.
• We appreciate your business and wish you the best in the coming year.
• May the holiday spirit be with you and your family today and throughout the New Year.
• We’re so glad to have you as a client and look forward to serving you in the future.

Mark your calendars for the 2022 IAMU Electric Superintendent and Foreman’s Meeting.  The workshop is scheduled for January 12 – 14, 2022, at Prairie Meadows - The Meadows Events Center in Altoona, Iowa.  This workshop is specifically designed to cover topics of interest to electric superintendents and foremen.
​
Also returning is the Product Show & Reception.  Come socialize with fellow utility personnel and meet with exhibitors to see their latest products, technology, and services.

Hotel Information

Prairie Meadows is the designated hotel for accommodations at this upcoming meeting.  Please mention the Group Code - “01122022IAMU” and Password – “863000102” when booking.

The room rate is $111+tax per night.  Book early!  Reservation block deadline is December 13, 2021.

Prairie Meadows
1 Prairie Meadows Dr
Altoona, IA  50009
​
To make reservations, please use this LINK

Registration & Cost
IAMU Members - $425
Non-Members - $480

Registration is open.  The registration deadline for the meeting is January 5, 2022.  For additional information in regards to the meeting, including full agenda and registration, please click HERE.
​
For questions about the workshop, please contact Jared Masker, IAMU Director of Electric Services at (800) 810-4268 or [email protected].

The Iowa Association of Municipal Utilities will be holding mobile crane certification and examination classes for digger derrick, service truck, and mobile crane operators.  OSHA’s updated crane standard REQUIRES that operators of lifting equipment be trained, evaluated and tested in order to obtain certification.

Background Information:
Although the new standard, 29 CFR 1926 Subpart CC, specifically exempts the digger derrick and the operator from meeting the requirements of the standard, the exemption applies only when it is used for work within the provisions of the power generation, transmission and distribution standards, or for construction work within the telecommunications standard.  The exemption does not apply if the digger derrick is used for lifting materials or to operate in working environments outside the scope of the standard because the equipment is essentially being used as a mobile crane.  For example, unloading materials from a truck, lifting a motor from a pump house to assist your water department, or providing assistance to any other city department will mean that the exemption no longer applies.  When equipment is used as a mobile crane, all provisions of the standard apply, including the operator certification rule.  OSHA also now requires that an operator be certified in specific areas when they operate equipment outfitted with a boom and winch and able to lift at least 2,000 pounds.  This includes service trucks in your public works, or water departments.

The new standard has very specific operator requirements, one being to obtain operator certification from an independent testing organization accredited by a nationally recognized organization.  OSHA’s updated crane standard, 1926.1427 in Subpart CC, requires that for a testing organization to be considered accredited to certify operators, it must be accredited by a nationally recognized accrediting agency based on that agency’s determination that industry recognized criteria for written testing materials, practical examinations, test administration, grading, facilities/equipment and personnel have been met.  IAMU is an Accredited Assessment Center through theNational Center for Construction Education Research (NCCER). We areauthorized to conduct both hands-on assessments and practical examinations which are part of our Mobile Crane Operator Certification Program.  Additionally, we are offering Qualified Hand Signal Person and Qualified Rigger programs (available at a future date).

Who Should Attend:
Digger derrick and service truck crane operators who do not currently hold a mobile crane operator’s certification.

What Do These Classes and Certification Consist Of:
Classes will be a week long, requiring classroom instruction, an on-line exam that has a 80% pass requirement, a practical exam for certification of mobile crane, and then finally a short class and practical exam for the signalperson and rigging qualifications. Students who pass the written and practical exams receive nationally recognized certification from the National Center for Construction Education Research (NCCER).

Where Do These Classes Take Place:
IAMU Training and Office Complex
1735 NE 70th Avenue
Ankeny, IA  50021

When Will Classes Be Held:
Dates have been scheduled for 2022 at the IAMU complex.  Please click HERE or visit the IAMU website for available dates.

January 24th - 28th
February 21st - 25th
April 25th - 29th (Registration coming soon)
May 31st - June 2nd (Re-Certified class) (Registration coming soon)
June 20th - 24th (Registration coming soon)
August 22nd - 26th (Registration coming soon)
September 27th - 29th (Re-Certified class) (Registration coming soon)
October 25th - 27th (Registration coming soon)
December 13th - 15th (Re-Certified class) (Registration coming soon)

Mobile Crane Operator Certification/Examination Class Schedule:
 
Monday
9:00 to 4:30 p.m.
Classroom

Tuesday
8:00 to 4:30 p.m.
Classroom

Wednesday
8:00 to 4:30 p.m.
Classroom/Exams

Thursday
8:00 to 4:30 p.m.
Practical Exams

Friday (if needed)
8:00 to 4:30 p.m.
Retake Exams
Class/Exam
Examination retakes are $100 and may be taken during any scheduled exam date.

Additional Notes:

• There is a maximum of 8 participants per class session.
• Lunch will be provided Monday through Thursday.
• All participants will attend classroom days. Exams will take place on the Thursday of each class session. Depending on the number of participants, Wednesday evening and Friday may also be used for exams.
• Each participant will need to create an account with NCCER before class; step-by-step instructions are included with the study guide.  Please bring your account number with you to class.

For additional information about the classes and online registration for each event, click HERE .
Questions?

​If you have any questions in regards to the classes, or requirements, please contact:
​
Margret Meade, IAMU Safety Outreach Coordinator ([email protected] )
Phone:  (800) 810-4268

Time: Wednesday, December 8, 2021 | 1:00 - 2:00 PM CST
 
This one-hour webinar will introduce the U.S. Environmental Protection Agency (EPA)’s new Energy Savings and Impacts Scenario Tool (ESIST) to be launched the same day. ESIST is a customizable and transparent Excel-based planning tool for analyzing the energy savings and costs from energy efficiency programs and their impacts on emissions, public health, and equity. Users can generate energy efficiency scenarios from 2010–2040 at different geographical resolutions, ranging from national- or state-level analysis to different customer sectors within specific utilities.
 
ESIST enables users to develop scenarios and estimate the multiple benefits of electric customer-funded energy efficiency investments–including avoided emissions, public health benefits, peak demand impacts, and energy burden reductions–and review customer demographic data.
 
ESIST is a scenario planning tool that balances complexity and relative ease of use, combining several publicly available and peer-reviewed data sets. Users can customize data assumptions or use default values. During this webinar, EPA will provide an overview of the tool, describe use cases, and a perform a demonstration for users.
 
Speakers:
• Maggie Molina, EPA’s State and Local Climate and Energy Program
• Cassandra Kubes, EPA’s State and Local Climate and Energy Program
• Patrick Knight, Synapse Energy Economics
 
Registration Link​