IUB 2015 Customer Service Fall Meetings - Registration Now Open!

Registration for the IUB's Customer Service Fall Meetings is now open!

For those IAMU members who want to participate, a registration form is available online.  Registration for each location will close two business days prior to the meeting date.  Each registered attendee will receive a packet of information.

The agenda includes a discussion of the yet to be released Board decision on NOI-2014-0004, the statute of limitations on debt collection and board jurisdiction over municipal level payment plans, the Winter Moratorium, Regular Disconnection Process/Landlord-Tenant, Low Income Programs update, including LIHEAP and  Weatherization, Specialty Rules and Rulings, including Medical Excuses and the 20 Degree Rules and Utility/Customer Complaint Issues 

If you have questions, please call Jane Whetstone at 515-725-7358 or email customer@iub.iowa.gov.

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2015 Customer Service Fall Meeting Dates, Times & Locations:

Morning (AM) meetings will be from 9:30 - 11:00 AM

Afternoon (PM) meetings will be from 2:00 – 3:30 PM

Sept. 2

• AM
• Des Moines
• Iowa Utilities Board, 1375 East Court Avenue, Conf. Rooms 1 & 2
  
  

Sept. 3

• PM
• Council Bluffs
  

• Council Bluffs Library, 400 Willow Avenue, Meeting Room B
  

Sept. 9

• PM
  

• Leon
  

• Leon Community Center, 203 NE 2nd Street
  

Sept. 10

• AM
  

• Webster City
  

• All Cultures Equal, 1440 East 2nd Street
  

• PM
  

• Mason City
  

• Mason City Library, 225 2nd Street SE, Mason City Room., 1st Floor
  

Sept. 11

• AM
  

• Carroll
  

• New Opportunities, Inc., 23751 Highway 30 East
  

Sept. 14

• AM
  

• Ottumwa
  

• Bridge View Center, 102 Church Street
  

• PM
  

• Burlington
  

• Burlington Public Library, 210 Court Street, Room A & B
  

Sept. 15

• AM
  

• Dubuque
  

• Best Western Hotel & Conference Center, 3100 Dodge Street, Symposium Room
  

• PM
  

• Calmar
  

• Northeast Iowa Community College, 1625 Highway 150 South, Wilder Building, Room 105
  

Sept. 16

• PM
  

• Cedar Falls
  

• Cedar Falls Utilities, Utility Parkway/612 E. 12th Street
  

Sept. 17

• AM
  

• Marshalltown
  

• Consumers Energy, 2074 242nd Street
  

• PM
  

• Hiawatha
  

• Hawkeye Area Community Action Office, 1515 Hawkeye Drive
  

Sept. 21

• PM
  

• Creston
  

• Southwestern Community College, 1501 W. Townline Street, Room 124, Multi- Purpose Room, Performing Arts Center
  

Sept. 23

• PM
  

• Sioux City
  

• Queen of Peace – Trinity, 2509 33rd Street
  

Sept. 24

• AM
  

• Sioux Center
  

• Sioux Center Public Library, 102 South Main Avenue
  

• PM
  

• Spencer
  

• Iowa Lakes Community Center, 1900 Grand Avenue, Room 108
  

Sept. 28

• PM
  

• Des Moines
  

• Iowa Utilities Board, 1375 East Court Avenue, Rooms 1 & 2
  

Sept. 29

• AM
  

• Davenport
  

• Community Action of Eastern Iowa, 500 East 59th Street