IAMU Informer
Follow IAMU!
  • Informer News Feed
  • IAMU Website

IUB 24/7 company records for municipal utilities available to complete on December 21

12/16/2020

0 Comments

 
The Iowa Utilities Board (IUB) launched its new company and contact web application “IUB 24/7” on November 16, 2020. The web application is available on all platforms at any time and allows municipal utilities to easily manage their organization’s contact information, access the IUB electronic filing system (EFS), and communicate company updates to the IUB.

The IUB sent an email invitation to the regulatory contact for each utility, requesting that each contact create a user account on November 16.  If you have not yet created a user account, you will need to do so in order to submit the IUB 24/7 company record.  If you did not receive an email titled “Invitation Instructions” from ITsupport@iub.iowa.gov, please contact IUB Customer Service to request a new invitation.

Also, the regulatory contact for each utility has been assigned the role of Company Administrator in IUB 24/7. On December 21, the company record will be made available to all Company Administrators for municipal utilities. Please complete your company record between December 21 and January 8.

The Company Administrator is responsible for maintaining an accurate company record within the IUB 24/7 web application.  The company record is used by the IUB to provide general information to the public, outline the services that are regulated by the IUB, and specify who to contact for emergencies, customer service, billing, and other matters as required.

If someone else is better suited for the role of Company Administrator in your utility, please have that user register and IUB staff will provide permissions for the Company Administrator. The Company Administrator does not need to be the regulatory contact, and a company can have multiple Company Administrators.

IUB Customer Service staff can assist municipal utilities’ staff with completing their company records information. If you have any questions, please email ITsupport@iub.iowa.gov or call 877.565.4450.
0 Comments

Your comment will be posted after it is approved.


Leave a Reply.

      Subscribe To The Informer

      You can subscribe to The Informer by adding the RSS feed to your feed reader. Or, to request to be added to our weekly email blast, provide your information below.  NOTE-you must be an IAMU member (utility, affiliate, or associate) to receive the email blast.
    Submit

    Archives

    January 2023
    November 2022
    October 2022
    September 2022
    August 2022
    July 2022
    June 2022
    May 2022
    April 2022
    March 2022
    February 2022
    January 2022
    December 2021
    November 2021
    October 2021
    September 2021
    August 2021
    July 2021
    June 2021
    May 2021
    April 2021
    March 2021
    February 2021
    January 2021
    December 2020
    November 2020
    October 2020
    September 2020
    August 2020
    July 2020
    June 2020
    May 2020
    April 2020
    March 2020
    February 2020
    January 2020
    December 2019
    November 2019
    October 2019
    September 2019
    August 2019
    July 2019
    June 2019
    May 2019
    April 2019
    March 2019
    February 2019
    January 2019
    December 2018
    November 2018
    October 2018
    September 2018
    August 2018
    July 2018
    June 2018
    May 2018
    April 2018
    March 2018
    February 2018
    January 2018
    December 2017
    November 2017
    October 2017
    September 2017
    August 2017
    July 2017
    June 2017
    May 2017
    April 2017
    March 2017
    February 2017
    January 2017
    December 2016
    November 2016
    October 2016
    September 2016
    August 2016
    July 2016
    June 2016
    May 2016
    April 2016
    March 2016
    February 2016
    January 2016
    December 2015
    November 2015
    October 2015
    September 2015
    August 2015
    July 2015
    June 2015
    May 2015
    April 2015
    March 2015
    February 2015
    January 2015
    December 2014
    November 2014
    October 2014
    September 2014
    August 2014

    RSS Feed

Picture

Copyright 2018 Iowa Association of Municipal Utilities